Privacy Policy

Last updated: 28 October 2026

Croydon Korfball Club (“CKC”, “we”, “us”) is responsible for your personal data when you use this website and when you are a member of the club. This notice explains what we collect, why we use it, and your rights under UK data protection law.

Who we are
The data controller is Croydon Korfball Club. For data protection questions, contact the committee: Committee email.

Personal data we collect

  • Identity and contact: name, email, phone, address, year of birth
  • Membership: team, handle, EKA ID, emergency contact details, profile photo
  • Match and club activity: appearances, goals and statistics, availability, messages you post on club systems
  • Technical: IP address, pages visited, browser and device type, anonymous visitor ID (see our Cookie Policy)
  • Enquiries and correspondence you send to the club

Why we use your data

  • To run the club: membership, training, team selection, match records, and communications with members
  • To keep members and juniors safe (safeguarding), where applicable
  • To operate and secure this website
  • To understand how the site is used (statistics)

We rely on: performance of a contract or steps at your request (membership); legitimate interests (running the club and website); legal obligation where applicable; and consent where we ask for it explicitly.

Who we share data with
We may share data with: English Korfball Association and leagues (registration and competition); our website and email providers; coaches and committee members who need it for club purposes. We do not sell your personal data.

Ask AI
Members can use Ask AI to ask questions about the club. It is optional. When you use it, your question and the club information needed to answer it are sent to Anthropic, our AI provider, which processes them in the United States. That information can include names, teams, match statistics, availability (including whether someone is injured) and team selections. Contact details, dates of birth, addresses, payment or subs information and availability notes are never sent. Anthropic processes this data on our behalf and does not use it to train its models. We keep your questions and the answers for 12 months, and club admins can see them.

Personal calendar link
Members can subscribe to a personal calendar link from the Club Calendar page. Anyone who has that link can see the dates, times and venues of matches you (and any juniors linked to you) are picked for and events you are going to. Keep it private. Use Reset link on the Club Calendar page to stop an old link working.

How long we keep it
We keep member data while you are a member and for a reasonable period afterwards for club records. Website usage records (pages visited, IP address, browser and device, and whether you used the app) are kept for 36 months; after that we keep only anonymous daily totals. Ask AI questions and answers are kept for 12 months.

Your rights
You may ask us to: access your data; correct it; erase it in some cases; restrict or object to processing; and receive a copy in a portable format. Contact the committee to exercise these rights. You may also complain to the Information Commissioner’s Office: ico.org.uk/make-a-complaint.

Security
We use HTTPS, access controls for member-only areas, and secure handling of passwords. No system is completely secure; please use a strong, unique password for your account.

Children
Junior members’ data is handled with care. Parents or guardians should read our Juniors Code of Conduct and contact us with any concerns.

Changes
We may update this policy from time to time. The date at the top shows when it was last revised.